Preliminary Reviewed Condensed Group Results for the Year Ended 30 June 2020 and Dividend Declaration
Share code: ITE ISIN: ZAE000099123
Registration number: 1955/000558/06
Incorporated in the Republic of South Africa
("Italtile" or "the Group" or "the Company")
SHORT FORM ANNOUNCEMENT FOR THE YEAR ENDED 30 JUNE 2020
- System-wide turnover down 7%
2019: R10,0 billion
- Trading profit down 16%
R1 502 million
2019: R1 797 million
- Earnings per share down 24%
2019: 102,6 cents
- Headline earnings per share down 22%
2019: 101,8 cents
- Adjusted earnings per share* down 21%
2019: 102,6 cents
- Adjusted headline earnings per share* down 19%
2019: 101,8 cents
- Ordinary dividend per share down 20%
2019: 41,0 cents
- Cash down 28%
2019: R1 201 million
* Adjusted for once-off R39 million IFRS 2 charge for a BBBEE transaction.
"'Unprecedented' is the word most frequently used when referring to the COVID-19 global pandemic. In these
extraordinary times, our people have demonstrated energy, determination and resilience beyond our expectations. While we pride
ourselves on a high-performance culture, the phenomenal response of our team has been unmatched. Their enthusiasm to revive
the business after lockdown and their continued commitment to curbing the spread of the virus to ensure uninterrupted
service to our customers has been key to this solid set of results and the long-term sustainability of our business.
Special mention should also be made of our customers, whose support for our offering and endorsement of our rigorous safety
protocols has been inspiring." - Jan Potgieter, CEO
Established in 1969, Italtile Limited is a manufacturer, franchisor and retailer of tiles, bathroomware and other
related home-finishing products. The Group's retail brands are CTM, Italtile Retail, TopT and U-Light, represented through
a total network of 198 stores, including six online webstores. The brand offering targets homeowners across the Living
Standards Measure ("LSM") 4 to 10 categories. The retail operation is strategically supported by a vertically integrated
supply chain, comprising key manufacturing and import operations, and an extensive property portfolio.
THE COVID-19 PANDEMIC
The safety of our customers and our people is of paramount importance, and we implement rigorous COVID-19 risk
mitigating protocols across our business to ensure we play our role in curbing the spread of the virus. The response from
our customers has been resoundingly encouraging and I would like to extend my heartfelt thanks to them for their support of
our stringent health and safety protocols.
Our goal throughout this period was to come through the crisis well and in certain respects, better than before. The
double-digit growth delivered in June and July, with a leaner team, less stock and healthy brands, is rewarding evidence
of this. While the pandemic accelerated our efforts to continue to strengthen our business, this goal was facilitated by
the extensive groundwork undertaken over the past 18 months. It is also pleasing to report that the pandemic has had no
material impact on our debtors' book, which remains healthy, and furthermore that there has been no need to utilise the
short-term contingency facility which we negotiated prior to the lockdown period.
Under the challenging conditions faced at present, our Proudly South African positioning, demonstrated across our
business and in our campaigns, continued to find favour with customers who support our goal of ‘making local and buying
local', aimed at creating jobs and growing the economy. This endorsement has been evident during the pandemic which has
fostered a strong ‘we're in this together' sentiment.
PRIMARY FOCUS AREAS
At the outset of the period, we identified key strategic imperatives to drive growth. It is pleasing to report on the
progress made during the year under review:
- good sales growth excluding impact of the lockdown, particularly in the tile category, through prioritising the
shopping experience and entrenching retail excellence disciplines;
- advanced the store roll out and revamp programme with 13 stores opened and 15 revamped;
- expanded the U-Light business to six stores (including a webstore) and a substantial lighting offering in TopT;
- developed the people pipeline, with good progress made at senior management and store operator level. Having the
right people and the right size team is key to optimising productivity returns and improving our competitive posture;
- improved the Group's BBBEE status from level 6 to level 4;
- entrenched working capital and cash management as core disciplines, which afforded the flexibility required in the
COVID-19 era. It also enabled the payment of a special dividend during the review period, the third for three consecutive
financial years, and ensured the resumption of the Group's R800 million capital expenditure programme;
- prioritised better stockturn and product mix, and improved the ratio of business-critical items;
- improved manufacturing efficiencies and reduced waste, with both Ceramic Industries and Ezee Tile delivering very
strong performances despite the impact of the pandemic;
- bedded down the supply chain integration, reduced inefficiencies and leveraged opportunities in the logistics and
distribution functions to conclude the first phase of a five-year supply chain programme; and
- drove overall productivity to become more competitive by improving the output and returns on all resources and
Despite the impact of the lockdown and related trading restrictions, the Group reported a solid set of results for the
GROUP PERFORMANCE: OPERATIONAL REVIEW
In line with our long-standing philosophy that growth will be derived from the internal levers within our control, the
key focus areas for our management team continued to be sales, cost leadership, productivity improvements and
Retail brands and webstores
Our three major retail brands, CTM, Italtile Retail and TopT, all gained market share, while our fledgling U-Light
brand established a solid footprint in its first year of operation. The health and equity of our major brands improved,
reflected by the good scores achieved across all customer satisfaction measures which we conduct to assess the appeal of
the shopping experience in our stores.
In terms of key metrics, as a consequence of the lockdown and subsequent trading restrictions, Italtile Retail and
CTM's year on year sales and profits declined. In contrast, and in line with the annual December holiday trend, TopT's
sales were buoyed by the migration of a big portion of its customer base from urban areas back to primary rural family
homes. Once lockdown restrictions eased, sales in these rural areas made a material contribution to TopT's higher year
on year growth.
The Group's webstores have been established for several years and sales have grown consistently since their launch.
This operating experience stood the business in good stead during the lockdown and related restrictions, as online traffic
escalated strongly during the last quarter, a trend which has continued post-year end.
CTM continued to benefit from the successful repositioning of the brand over the past 18 months - centred on the
ethos, Sithi Wena (you deserve a beautiful home), and the sustained focus on embedding retail excellence disciplines.
Among the key achievements reported during the period include improved productivity levels through entrenching an
accountable-with-consequences culture; a solid gain in market share in the bathroomware category; and further development of
the people pipeline, specifically at store operator level, through our Operator Training Programme. The brand also upgraded
the webstore shopping experience with the launch of a multi-surface tile visualiser - one of the first in the world - which
enables customers to digitally view our tiles in their own rooms and match wall and floor tile offerings in lifelike
reality. CTM's footprint was expanded into the rest of Africa with the opening of one new store in Botswana and two stores
Despite pleasing operational improvements achieved across the business, this division's results were negatively
impacted by the downturn in investment in the upper-end LSM market. Subsequent to year end, there has been an uptick in
activity in the brand's market segment, which is encouraging.
The following highlights were recorded for the period: market leadership was retained in terms of range and
availability of large-format floor and wall tiles and local porcelain tiles; the omnichannel experience was enhanced through
a significant upgrade of the webstore platform with specific focus on mobile accessibility; substantial investment was made
in improving the in-store shopping experience; and the brand also entered into the vinyl floor market, with good traction
Italtile Retail's footprint was expanded into the rest of Africa region with the opening of one store in Gaborone,
This brand continued to exceed management's expectations, delivering higher revenue and profit growth, despite the
lockdown and trading restrictions. Achievements reported during the period include better implementation of the
business-critical framework to ensure consistent stockholding and range across all stores; introduction of a Franchise Partner
Development Programme to address succession planning in the business; increased participation in regional community projects
to raise brand awareness and build customer relationships; and improved social media content to engage and establish
active interaction with customers online. The programme to convert under-performing franchised stores to company-owned or
joint venture stores was progressed, and will afford the Group better visibility of performance and higher return on
In the year under review, this newly launched business built brand awareness and gained traction in a new market
segment for the Group. Unfortunately, the momentum achieved initially was diluted by the onset of the pandemic, which
impacted on stock availability, resulting in weaker than anticipated sales in TopT as well as in the five bespoke U-Light
SUPPLY CHAIN: manufacturers
Despite reduced volumes produced due to lockdown restrictions, the tile factories made significant headway in
enhancing yields and reducing waste. Improved efficiencies, intensified cost management and range rationalisation were key
drivers during the period.
The Australian tile operation also delivered solid results for the year and, despite the pandemic, reported improved
sales and profits in the final quarter. As the only local manufacturer of tiles in Australia, it is likely the business
benefited from growing consumer loyalty to locally manufactured product.
Ceramic's long-standing reputation for international standard, industry-leading technology and focus on environmental
sustainability will be furthered with the launch of EcoTec tiles - designed specifically to reduce carbon footprint. The
tiles are made from locally sourced materials and require 10% fewer natural resources. When compared to imported tiles,
the EcoTec manufacturing process emits 30% less CO2 requires 25% less packaging and affords 25% more volume per load,
contributing to a significant carbon reduction. It is anticipated that this affordable, global-standard range will appeal
to customers seeking stylish, locally made, environmentally-sensitive tiles.
Bathroomware and baths
The Betta Sanitaryware and Baths operations delivered an improved performance. The restructured management team has
improved the quality of processes and planning, which augurs well for continued growth in the business. Construction of
the warehouse facility was temporarily deferred in light of the pandemic and will continue once favourable conditions
While year on year sales were lower due to trading restrictions, the improved production efficiencies and enhanced
cost management achieved during the review period resulted in higher margins and profits for the year. Good progress was
also recorded as follows: the new factories in Lusaka and Harare were stabilised and market share was secured in Zambia
and Zimbabwe; operational efficiencies were enhanced through the introduction of improved KPIs and measurement systems;
a turnaround was achieved in the Mokopane factory through securing cost-effective supply of raw materials and increased
production capacity and efficiency; the Cape Town operation was successfully relocated to a new site; and the business
launched a range of European-quality tile adhesive for extra large format tiles.
SUPPLY CHAIN: importers
During the review period, Cedar Point, concluded the successful commissioning and bedding down of the new Durban DC
warehouse facility which services the KwaZulu-Natal and Eastern Cape regions; achieved good progress in improving the
range and replacing some import supply with local product; and reduced distribution costs by integrating into the new
transport management system ("TMS"), with further opportunities to cut costs.
At year end, the business insourced the Vereeniging DC which had previously been managed by an external third party.
Bedding down management of the facility has been a challenging project and is work in progress.
International Tap Distributors ("ITD")
This business delivered a very pleasing performance for the year, reporting double-digit profit growth. Key
achievements include improved working capital management and cost controls; increased stock turn and reduced total
stockholding; higher margins and average selling price through an improved range offering and better buying; and
enhanced efficiencies in the robotic warehouse, which reduced downtime during the year and achieved a new record
for single-day pickings.
Durban Distribution Centre
A good performance was reported by this division, which exceeded sales budgets despite the weak sales environment.
Significant achievements include: rationalisation of the tile ranges for CTM and TopT and continued improvement in
stockholding levels and stock turn; enhancement of the procurement process with the introduction of new suppliers in
India as well as locally; relocation to the new Durban facility, which has delivered the envisaged efficiencies and
benefits; and implementation of the Group's new TMS, which will improve logistics efficiencies and reduce costs.
As at 30 June 2020, the portfolio's estimated market value was R4,3 billion, comprising a retail portfolio valued at
R3,3 billion (2019: R3,0 billion) and a manufacturing portfolio valued at R1,0 billion (2019: R0,8 billion). During the
period, capital expenditure of R274 million was incurred across the retail portfolio on an ongoing store upgrade
programme and the acquisition of five retail properties. R180 million was invested across the manufacturing operations
on plant, warehouse and equipment upgrades.
ORDINARY CASH DIVIDEND
The Board has declared a final gross ordinary cash dividend of 10,0 cents per share (2019: 19,0 cents per share),
which together with the interim gross ordinary cash dividend of 23,0 cents per share (2019: 22,0 cents per share), produces
a total gross ordinary cash dividend declared for the year ended 30 June 2020 of 33,0 cents per share (2019: 41,0 cents
per share), a decrease of 20%.
The dividend cover remains at two and a half times.
The Board has declared a final gross ordinary cash dividend (number 108) for the year ended 30 June 2020 of
10,0 cents per ordinary share, to all shareholders recorded in the books of Italtile as at the record date of
Friday, 18 September 2020.
In accordance with paragraphs 11.17(a)(i) to (x) and 11.17(c) of the Listings Requirements of the JSE ("JSE Listings
Requirements") the following additional information is provided:
- The dividend has been declared out of income reserves.
- The local dividend withholding tax rate is 20% (twenty percent).
- The gross local ordinary dividend amount is 10,0 cents per share for shareholders exempt from the dividends tax.
- The net local ordinary dividend amount is 8,0 cents per share for shareholders liable to pay the dividends tax.
- The local ordinary dividend withholding tax amount is 2,0 cents per share for shareholders liable to pay the
- Italtile's income tax reference number is 9050182717.
- The Group has 1 321 654 148 shares in issue including 9 824 614 shares held by the Italtile Share Incentive Trust,
63 722 861 shares held as BEE treasury shares and 17 621 666 shares held by Italtile Ceramics Proprietary Limited
TIMETABLE FOR CASH DIVIDEND
The cash dividend timetable is structured as follows: the last day to trade cum dividend in order to participate in
the dividend will be Tuesday, 15 September 2020. The shares will commence trading ex-dividend from the commencement
of business on Wednesday, 16 September 2020 and the record date will be Friday, 18 September 2020. The dividend will
be paid on Monday, 21 September 2020. Share certificates may not be rematerialised or dematerialised between
Wednesday, 16 September 2020 and Friday, 18 September 2020, both days inclusive.
The consequences of the pandemic will be evident for the foreseeable future, and given the weak underlying structural
fundamentals, the economy is likely to struggle to recover, even after all risk-adjusted restrictions have been lifted.
Our clear challenge will be to continue to optimise on improvements made in our business to extract growth and gain
- We are better structured operationally to reduce overhead costs across the business.
- The continued heightened emphasis on the joint venture store model will afford improved profitability and oversight.
- Our Proudly South African focus on our local manufacturing and supply chain capability will remain a key priority.
- We will entrench and grow market leadership through our high-profile, trusted brands and continue to invest in new
and upgraded stores and manufacturing plants.
- Technological innovation will remain a key driver of growth.
In terms of the forthcoming financial year, we anticipate the first six months will be very difficult while lockdowns
persist. We are optimistic that the second six months commencing 1 January 2021, will be more robust, particularly since
the comparison will be against five months of trading in FY2020. Our expectation is that the Group will deliver
positive sales and profit growth in the first half of the new financial year and comparatively stronger sales and
profits in the second half.
For and on behalf of the Board
J N Potgieter B G Wood
Chief Executive Officer Chief Financial Officer
SHORT FORM ANNOUNCEMENT
The content of this short form announcement is the responsibility of the directors. Shareholders are advised that this
short form announcement represents a summary of the information contained in the full announcement which is available
at https://senspdf.jse.co.za/documents/2020/jse/isse/ite/ye20.pdf and on Italtile's website at
https://www.italtile.com/investor-reports-and-results.asp. The short form announcement was published on SENS on
25 August 2020 and is also available on Italtile's website at https://www.italtile.com/investor-reports-and-results.asp.
The preliminary condensed consolidated financial statements were reviewed by the Group's auditors,
PricewaterhouseCoopers Inc., who expressed an unmodified review conclusion thereon.
Any investment decisions by investors and/or shareholders should be based on a consideration of the full announcement
as a whole and investors and shareholders are encouraged to review the full announcement, which is available as detailed
Both the short form and full announcement are also available for inspection at the registered offices of Italtile and
its sponsor, Merchantec Capital, during business hours. Copies of the full announcement are available at no cost on
request from the Company Secretary who is contactable on +27 11 882 8200 or email@example.com.
Registered office: The Italtile Building, corner William Nicol Drive and Peter Place, Bryanston
(PO Box 1689, Randburg 2125)
Transfer secretaries: Computershare Investor Services Proprietary Limited
Company Secretary: E J Willis
Sponsor: Merchantec Capital
Auditor: PricewaterhouseCoopers Inc.
Date: 25-08-2020 07:15:00
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