Voluntary announcement: engagement with shareholders on FirstRand's remuneration policy and implementation report FIRSTRAND LIMITED (Incorporated in the Republic of South Africa) (Registration number: 1966/010753/06) JSE ordinary share code: FSR; ISIN code: ZAE000066304 JSE B preference share code: FSRP; ISIN code: ZAE000060141 NSX ordinary share code: FST LEI: 529900XYOP8CUZU7R671 (FirstRand or the group) VOLUNTARY ANNOUNCEMENT: ENGAGEMENT WITH SHAREHOLDERS ON FIRSTRAND'S REMUNERATION POLICY AND REMUNERATION IMPLEMENTATION REPORT Further to the announcement of the results of FirstRand’s annual general meeting on the Stock Exchange News Service on Thursday, 3 December 2020, shareholders are informed that in line with the requirements of King IV, the group has engaged with shareholders post the outcome of the votes on remuneration policy and remuneration implementation report at its annual general meeting. A teleconference with FirstRand chairman, William Rodger Jardine, and the chairman of the group’s remuneration committee, Louis Leon von Zeuner, was held on Monday, 25 January 2021. A total of five shareholders, cumulatively holding 2.18% of FirstRand’s total issued shares, participated in the call. The group acknowledges and values the input received from its shareholders and has committed to disclose the steps taken to address shareholder feedback in its annual integrated report for the year ending 30 June 2021. Sandton 26 January 2021 Sponsor RAND MERCHANT BANK (a division of FirstRand Bank Limited) Date: 26-01-2021 03:05:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.